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Practice Management

In the healthcare industry, financial collections are an unavoidable aspect of maintaining a sustainable practice. However, the sensitive nature of medical services requires a delicate balance between pursuing payments and preserving the patients’ trust and satisfaction. Successfully navigating this balance is crucial for the practice’s long-term success.

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Patient experience has become a cornerstone of medical office operations. It significantly influences patient outcomes, satisfaction, and overall well-being. If you are interested in a deeper dive into this topic, find more information for a comprehensive 3-hour webinar on Tuesday, March 11 from 11 a.m. – 2 p.m. CST . Read More ›

The Calendar Year 2025 Medicare Physician Fee Schedule Final Rule was published on November 1, 2024. Providers should understand the new regulations and guidelines to stay compliant with billing and coding practices. Read More ›


The ICD-10-CM (International Classification of Diseases, 10th Revision, Clinical Modification) provides a standardized avenue for classifying and recording diseases and medical conditions. Read More ›

The only tried and true method to achieve and maintain a successful revenue cycle is through the careful creation of a strong foundation alongside attention to the entire cycle. Read More ›

Leaders can best support change by realizing and then communicating to the team that change is a process. Read More ›

Various strategies to address cash flow problems in oncology practices are presented, such as tracking lapses in the revenue cycle, ensuring that the front office staff is collecting payments at the time of service whenever possible, and keeping a close eye on what has been charged on the practices credit card. Read More ›

Workplace burnout is on the rise, especially in the healthcare field. In this age of increased regulations, staffing shortages, new technologies, and financial challenges, it is crucial that practice staff turn off the work mindset during downtime. The strategies presented in this article can help. Read More ›

The Centers for Medicare & Medicaid Services recently released updates to the Healthcare Common Procedure Coding System Level II file, which include multiple new codes for oncology drugs. With so many new drugs on the list this year, providers may face challenges in determining when and how to report discarded drugs. Read More ›

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