In today’s ever-evolving healthcare landscape, strong leadership and skilled administrators are necessary for the success of any medical practice. The nationally recognized Certified Medical Office Manager (CMOM) certification, offered by Oncology Practice Management’s partner, Practice Management Institute (PMI), prepares current and aspiring office managers with the tools needed to tackle the challenges faced in today’s medical practices. For those seeking to elevate their career and make a meaningful impact within their organizations, CMOM certification offers a road to success.
Practical Skills With Real-World Impact
CMOM program participants learn to improve their communication skills across all areas of the medical office, including interactions with providers, third-party payers, patients, and business associates. The result is fewer miscommunications, streamlined operations, and a more collaborative work environment.
Beyond communication, CMOM helps equip participants with strategic insights and practical examples that sharpen decision-making and operational effectiveness. Whether managing provider schedules, ensuring HIPAA compliance, overseeing billing procedures, or handling human resource issues, CMOM provides the training needed to navigate these responsibilities with confidence and clarity.
A Focus on Risk Management and Financial Strength
Managing a medical office comes with its fair share of risks, including regulatory compliance issues, staffing challenges, and safety issues, to name a few. CMOM graduates are better prepared to manage these challenges proactively. By gaining a deeper understanding of legal compliance, payer contracting, and financial challenges, certified managers are positioned to help their practices avoid costly errors and penalties.
Equally important, the program emphasizes improving the financial outlook of the practice. This includes strategies for optimizing revenue cycle management, developing budgets, reducing claim denials, and enhancing patient collections. These skills can improve the bottom line, helping practices thrive in competitive markets.
Leadership Development and Employee Engagement
Effective management goes beyond task delegation. CMOM teaches strategies to motivate employees, foster team cohesion, and create a positive work culture. Graduates are better equipped to handle conflicts, provide meaningful feedback, and support professional development among their teams. This enhances employee satisfaction and optimizes patient experience by cultivating an engaged and responsive staff.
Career Advancement Opportunities
Healthcare professionals who earn their CMOM certification often find themselves better positioned for promotions and leadership roles. The credential demonstrates a commitment to excellence and a mastery of essential administrative functions. Employers recognize CMOM-certified managers as individuals with the knowledge and discipline to guide their practices through the complexities of modern healthcare administration.
A Smart Investment in Professional Growth
Whether you're a seasoned office manager or an aspiring healthcare professional looking to transition into a leadership role, CMOM certification is a smart investment. With its focus on communication, compliance, financial management, and leadership development, the program gives participants the needed skills to make a significant impact. More than just a credential, CMOM is a foundation for a rewarding and effective career in medical practice management.
A Firsthand Experience
One of this article's contributors, who transitioned from a hospital environment to a private practice setting, found CMOM to be the ideal resource for building confidence and credibility in a new role. Wanting to gain an understanding of office operations without relying solely on the opinions of others, she enrolled in the program to gain firsthand knowledge.
CMOM-Hematology/Oncology
The CMOM-Hematology/Oncology (HEM/ONC) certification program is a specialized version of the CMOM curriculum. It combines the foundational CMOM program with an additional module designed to enhance the manager's knowledge and skills, specifically for managing a successful oncology practice.
Oncology Practice Management Complexity
Managing an oncology practice is extremely complex and requires extensive knowledge in the areas of finance, leadership, regulations, purchasing, physician recruitment, and revenue cycle management. The constant changes in healthcare can make it challenging to provide a quality patient-centered focused practice. In this world of value-based reimbursement, new and emerging therapies, precision medicine, and even artificial intelligence, it is imperative that we move to a more standardized, yet comprehensive approach in managing an oncology practice so as to ensure we are treating every patient with the best quality of care while staying current with advances in technology as well as advances in treatment.
To remain a financially strong and competitive medical oncology practice, leaders must invest the time and effort to build solid programs to support their cancer patients.
Understanding Group Purchasing Organization purchasing requirements, contracting for specialty medications, as well as preferred drugs specified by payers is essential for leaders who are in a private practice. Some larger hospital-owned practices may not have the responsibility to negotiate these contracts, but it is beneficial for the leader to understand how it is done and the impact it has on the medical practice.
To remain a financially strong and competitive medical oncology practice, leaders must invest the time and effort to build solid programs to support their cancer patients. Equipping your practice with the tools required to support the necessary treatment plans for your patients is essential. Understanding how to effectively use a nurse navigator, financial counselor, and build a survivorship program will create a “Best Practice” environment for your patients and providers.
Financial Toxicity
Financial toxicity is one of the main reasons patients choose to stop their treatment. It is the desire of every physician to provide the most up-to-date, effective treatment protocol for their patients. Educating your leaders on how to incorporate safety guards and checks and balances into their workflows can assist patients in making good medical choices that can have a positive effect on their outcome. Leaders must understand how to support their patients with patient assistance programs offered through societies, foundations, and pharmaceutical companies.
Summary
The CMOM-Hematology/Oncology curriculum lays the foundation for oncology leadership to establish a medical practice that is supportive, compassionate, and financially sustainable, and we are thrilled to invite you to join us beginning Wednesday, September, 3, 2025, for our first national Certified Medical Office Manager–Hematology/Oncology certification webinar in conjunction with Oncology Practice Management. This course includes a series of 9, 3-hour live instructor-led online classes, digital and hard-copy program materials, plus unlimited streaming of recorded sessions, in addition to ongoing faculty support and optional participation in bonus live instructor-led study group sessions.
Our CMOM-HEM/ONC certification program is designed to equip you with the specialized knowledge and practical skills needed to effectively lead a thriving hematology/oncology practice. This comprehensive program blends real-world experience with targeted training to help managers navigate the unique challenges of oncology practice management.
Key benefits:
- Strengthen your expertise to help protect providers from compliance and operational risks
- Motivate and empower staff to create a more productive and positive workplace
- Improve your practice’s financial performance through smarter decision-making and resource management
- Gain the confidence and tools to manage administrative operations so that providers can focus on delivering exceptional patient care
The course fee is $1650.00, but because of your affiliation with Oncology Practice Management, you may register at this link with a 20% discount using code: OPM2025. Payment plans are available. We hope to have you with us!
Want to hear about the course from the instructors? Visit here for an overview on YouTube, and for more information or to register visit here:
References
- Practice Management Institute.. CMOM-Hematology/Oncology. 2025. Accessed June 26, 2025. www.pmimd.com/onlinetraining/certification/index.php?prodID=493
- Practice Management Institute.. CMOM-Hematology/Oncology. 2025. Accessed June 26, 2025. www.pmimd.com/onlinetraining/certification/index.php?prodID=493
