2020 Guide to Patient Support Services

Coherus BioSciences

Coherus BioSciences’ Coherus COMPLETE offers comprehensive reimbursement and patient support services for patients receiving treatment with Udenyca (pegfilgrastimcbqv) who are unable to afford this medication, along with provider service programs to help access Udenyca and secure patient reimbursements.

Udenyca, a biosimilar to Neulasta (pegfilgrastim), is a leukocyte growth factor indicated to decrease the incidence of febrile neutropenia in patients with nonmyeloid malignancies who are receiving myelosuppressive anticancer drugs (Table).


Coherus COMPLETE provides several financial assistance options for patients who have been prescribed Udenyca.

Co-Pay Assistance Program reduces out-of-pocket costs for eligible, commercially insured patients. Eligible patients may pay $0 for each dose of Udenyca, up to a maximum benefit of $7200 per claim or a maximum annual benefit of $15,000.

Patient Assistance Program provides Udenyca to eligible uninsured and underinsured patients.

Product Replacement Program provides replacement Udenyca after a documented claims denial, and helps eligible patients find alternative financial support through independent foundations.

Provider support services are facilitated through the Coherus COMPLETE Provider Portal; talking to reimbursement specialists is available to help secure access and reimbursement for patients. Available reimbursement support services include:

  • Assistance with the verification of insurance and benefits details
  • Udenyca-specific coding, billing details, and claims appeal process
  • Prior authorization requirements and facilitation.


Co-Pay Assistance Program

To qualify for the Coherus COMPLETE Co-Pay Assistance Program, patients must have commercial insurance and not be covered under Medicare, Medicaid, or any federal or state-funded insurance.

Patient Assistance Program

To qualify for the Coherus COMPLETE Patient Assistance Program, patients must not be insured or be underinsured with commercial or government-sponsored insurance.

Product Replacement Program

To qualify for the Coherus COMPLETE Product Replacement Program, a qualifying claims denial must be available, in which the provider has followed and documented the approved process.


For information on enrollment in Coherus COMPLETE services, call 844-483-3692 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.. Information may also be requested online.


Patient support programs

Udenyca (pegfilgrastim-cbqv)
Decrease the incidence of infection, as manifested by febrile neutropenia, in patients with nonmyeloid malignancies receiving myelosuppressive anticancer drugs
Patient support programs

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